Terms & Conditions
Effective Date: 3.3.2025
Website: www.foreverpersonalized.com
Business Name: Forever Personalized
Welcome to Forever Personalized. By accessing or using our website, www.foreverpersonalized.com, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.
1. Use of Website
By using this website, you confirm that you are at least 18 years old or are using the site with the permission of a parent or legal guardian.
You agree to use this website only for lawful purposes and not for any purpose that may damage, disable, or impair the website or interfere with another user’s use of the website.
2. Products and Services
Forever Personalized offers custom and personalized products, including gifts, home décor, and related items.
Because many of our products are personalized, the final item may vary slightly from on-screen previews, including variations in color, wood grain, engraving placement, photo placement, handmade details, and other design characteristics. These variations are normal and are not considered defects.
We reserve the right to modify or discontinue products at any time without notice.
3. Personalization Information
You are responsible for reviewing and approving all personalization details submitted with your order, including:
- Names
- Dates
- Messages
- Addresses
- Design selections
- Uploaded photos or artwork
Forever Personalized is not responsible for errors provided by the customer, including misspellings, incorrect dates, incorrect shipping information, or low-quality uploaded images.
By submitting content for personalization, you confirm that you have the legal right to use that content and that it does not violate the rights of any third party.
4. Pricing and Payments
All prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to change pricing at any time without notice. However, any confirmed order will be charged at the price displayed at the time of purchase.
Payment must be received before an order is processed and produced.
5. Order Acceptance and Cancellation
We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product availability
- Errors in pricing or product information
- Suspected fraud
- Inappropriate or unlawful customization requests
If your order is canceled after payment has been received, you will be refunded in accordance with our refund procedures.
Because personalized items are made specifically for you, orders may not be canceled once production has started.
6. Production and Processing Times
Processing and production times may vary depending on the product, order volume, customization requirements, and seasonal demand.
Estimated production and shipping times shown on the website are estimates only and are not guaranteed unless expressly stated.
We are not responsible for delays caused by shipping carriers, weather, holidays, or circumstances beyond our control.
7. Shipping
We ship to the locations listed on our website.
Customers are responsible for providing accurate shipping information. We are not responsible for delays, losses, or delivery issues caused by incorrect addresses submitted by the customer.
Once an order has been shipped, delivery is handled by the shipping carrier. Any delivery delays or carrier issues may need to be addressed with the carrier, although we will try to assist when possible.
8. Returns, Refunds, and Exchanges
Due to the customized nature of personalized items, all personalized sales are final unless the item arrives damaged, defective, or incorrect due to our error.
For non-personalized items, returns or exchanges may be accepted in accordance with our return policy, if applicable.
If you receive a damaged, defective, or incorrect item, you must contact us within [insert number] days of delivery and provide clear photos of the item and packaging.
We reserve the right to determine whether a replacement, store credit, or refund is appropriate.
We do not offer refunds or replacements for:
- Customer spelling or personalization errors
- Customer-provided incorrect addresses
- Delays caused by shipping carriers
- Slight color or material variations
- Dissatisfaction based on personal preference when the item matches the approved order details
9. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, product images, designs, layout, and branding, is the property of Forever Personalized or its content suppliers and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or exploit any website content without prior written permission.
10. User Submissions
If you submit photos, artwork, reviews, testimonials, or other content to us, you grant us a limited, non-exclusive right to use that content for the purpose of fulfilling your order and, unless you request otherwise, for marketing or promotional purposes.
If you do not want your customized product photos or submitted content used for promotional purposes, please contact us in writing.
11. Limitation of Liability
To the fullest extent permitted by law, Forever Personalized shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, purchase of products, or inability to use the website or products.
Our total liability for any claim related to a product or order shall not exceed the amount you paid for that product or order.
12. Disclaimer
This website and all products and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, except as required by law.
We do not guarantee that the website will be uninterrupted, error-free, or free of harmful components.
13. Third-Party Services and Links
Our website may include links to third-party websites or may rely on third-party platforms and service providers for payments, shipping, analytics, or marketing. We are not responsible for the content, policies, or practices of third-party services.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.
15. Changes to These Terms
We reserve the right to update or change these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted constitutes your acceptance of those changes.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Forever Personalized
Email: foreverpersonalized@outlook.com
Phone: 863-514-8657
Address: 28327 US Hwy 27, Leesburg, FL 34748
Website: www.foreverpersonalized.com